My Box Packaging is a responsible business, and we pay our dedicated attention towards business privacy for our clients and us at all times. By using our business website, you agree to our terms and agreement of information collection and its use as explained in this privacy policy. MyBoxPackaging.com respects understands and maintains the most strict policy for data and information collection for all our clients during their visit, order processing or order shipment processes while present on our website. We declare that no information collected during any of the mentioned processes is distributed, sold or misused to any third party or for any other uses without our client’s consent and that their private information will stay as safe with us as it will with their selves. Neither is our website intended to do business with anyone under the age of 13 nor do we want to collect any information from such individuals or children. By using our website, you agree to the term that any of your information collected can and will be disclosed when we believe that it is necessary to be published during a current judicial proceeding, a legal process or a court order served on or about our website. When you use the live chat feature on our website, please be aware of the following: Recording and storage. Your chat conversations are recorded, stored, and retained, including the full text of messages you send and receive, any files or images you share, and the date and time of the conversation. Information we collect. Through live chat we may collect your name, email address, phone number, the contents of your messages, your IP address and approximate location, the page you were viewing, and your browser/referrer information. Why we collect it. We use this information to respond to your enquiries, provide customer support, keep a record of our communications, improve our service and staff training, and for security and fraud prevention. Who can see it. Your chat may be viewed by our customer-service staff and by trusted third-party service providers who help us operate the chat service on our behalf. Consent. Before your first message, we ask you to accept a notice confirming that the chat will be recorded. By choosing "Accept" and continuing the chat, you consent to this recording and to the handling of your information as described here. If you do not consent, please do not use the live chat — you can reach us instead by email at support@myboxpackaging.com or by phone at 1800-518-9441. Retention. We keep chat transcripts for [e.g. 12 / 24 months], after which they are deleted or anonymised. Your rights. You may request a copy of your chat transcript, or ask us to delete it, by contacting us at support@myboxpackaging.com By doing business on our website, you pass it under your consent that any sensitive information including credit card or bank account details that you give onto us for completion of one or several purchases will be passed onto our service providers including banking institutes, credit card, and shipping companies. The financial information that you provide will be used to bill you for the purchases you have made and to process your business transactions with us. Being our customers or visitors, you have access to change your personal information on our website at any time you might deem important. We (MyBoxPackaging.com) do not use, distribute or sell any customer information to any other third parties that they have not agreed to and before any such event, they will be verified. Although, the information collected can be used to improve our own website’s marketing and promotional campaigns and also please note that this information can and will be used to contact you about any new offers, promotions, discounts and new policies that must pass under your notice. Being a responsible business, we realize how important it is to have a secured website. All access to customer or user data is restricted in our office premises, and we make use of Secure Socket Layer (SSL) data encryption, which is the highest-level data security ensuring no information gets received or sent without being authorized from our offices. We also declare that although the SSL verifies all passing information through our systems, yet the Internet is not 100% secure and therefore no matter how much we try or want to, we just cannot warrant the security of information you send to us via the Internet. A cookie is a programmed set of data that is stored on your computer or device for extended periods of time by our website and will allow us to recognize you as a specific individual that has been on our website before and relate to your information already stored on our servers or records. MyBoxPackaging.com declares that we make use of such cookies and that cookies need to be enabled for you to use our website. By following instructions on your web browser, you can, however, remove them under your consent. Although we can guarantee you the integrity of our website, still our website MyBoxPackaging.com has external links displayed on different parts of our site, and we declare that we are not responsible for any of those external relationships and that they are responsible for their selves. Users of our website are highly encouraged to read the privacy policies of all the foreign websites and links present on our website when they leave our page and land on any of those external links. This privacy statement solely applies to information collected to or from our website alone.Commitment to Privacy
Live Chat and Recording
Collection and Usage of Critical and Sensitive Information
Security for Everyone
Cookies
External Links